Speak with our Team of Experts
Whatever your needs, we have a dedicated team of experts on hand to answer any request.
For any enquires regarding technical issues, servicing or repair request please contact:
020 4525 0956
Frequently asked questions
We have a team of knowledgeable Sales Business Managers who should always be your first port of call for any information on our devices. If your problem can not be answered by them we can pass it along to either our service or clinical team to support. For any urgent enquiries please email [email protected]
Rest assured, now we are servicing the UK and Ireland directly, we have a dedicated team of service engineers on hand to keep your devices running smoothly. Alma is the only authorised service provider for the service, maintenance, and repair of Alma products in the UK and Ireland. As an authorised service centre, we only use genuine Alma parts and have the expertise and knowledge necessary to ensure the highest quality of service for your product. To renew your service contract with Alma please get in touch with your local Sales Business Manager who can talk you through the different service offerings we have available to suit every clinic.
All of our training and events available are advertised on the events page of our website as well as in our monthly newsletters. Alternatively your local Sales Business Manager may also send you direct messages about training and events relevant to you and your clinic. Make sure you are subscribed to our mailing list and in contact with your local Sales Business Manager to be the first to hear about all of our training and events.
We truly appreciate the incredible work ABC has done in building a respected ‘Alma’ brand in the UK recognised by clinics and patients. This transition aligns with Alma’s global strategy to establish a direct presence in key markets with a primary goal of offering our clinics a broader portfolio of cutting edge products to cater to their needs. We wish to create long term brand partnerships and offer an exceptional Customer Success team, ensuring that our customers receive exceptional service and support throughout their journey with us.
To demonstrate this with any purchase of an Alma device, you receive a tailored pathway for Clinic Marketing, 360° Training & Technical Servicing. For more information please get in touch with a member of our team
With every Alma device you will receive a Quick Reference Guide (QRG), and operating manual with all the protocols as well as pre and post treatment instructions. On top of this you will also be able to access our portal of resources which includes up to date training videos, protocols and studies. For more information get in touch with one of our Sales Business Managers.
Alma is a key pillar of Sisram Medical, a global consumer wellness group leveraging its diverse portfolio and strong global presence to pursue its vision in becoming a global wellness consumer brand. Each Sisram brand is an independent business line, synergistically engaged with sibling brands to benefit clinics and patients. To find out more get in touch with one of our Sales Business Managers.
Alma's Global Presence
- Bosnia & Herzegovina
- Czech Republic
- South Africa